iTech
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Password Management
Multi-Factor Authentication
Campus Network Access
Email and Calendar
Equipment Services Training Video Series
- Audio Connection Help - Learn how to change the audio settings to play audio from your PC or laptop
- How to Connect Your PC to the Projector - Learn how to connect to the projector in the classroom
- Connecting IVN - Learn how to connect IVN classrooms to Distant-Learning students and satellite classrooms
- Correcting Extended Desktop - Update projector display to mirror desktop/laptop
- Crestron Room Control Instructions (2 page PDF)
- IVN Training PowerPoint (28 slides)
- WebEx Training PowerPoint (16 slides)
Clear Browser's Cache and Cookies
Telephone Services
- Student Telephone Services
- Faculty and Staff Telephone Services
- 7900 IP Phone Series Feature Sheet (2 page PDF)
- 8800 IP Phone Series Feature Sheet (3 page PDF)
- Voicemail Menus (1 page PDF)
- Cisco Jabber setup on PC and MAC computers
- Sending Faxes via your @usm.edu account
- Sending Faxes from a printer
Formstack
Qualtrics Research Suite
Eagle File Transfer
Eagle Backup
Cable Service Requests
- All cable requests will need to be processed through Residence Life. Please fill out the form.